Paradigm Shift creates New Challenges for Traditional Audit Processes

Quick history and growth of the traditional audit: Before TEM was even a word, there was audit. With roots back in the late 90s, some savvy entrepreneurs (mostly from the carrier space) recognized that the billing of telecom and data services were fraught with errors. These were a mix of a confusing mush of state […]
MPLS vs SD-WAN: Key things to consider for your business

The main difference between MLPS and SDWAN is that SDWAN can be managed entirely in the cloud in the most cost-effective and efficient manner. When determining network performance, you need to consider factors affecting performance degradation and bandwidth exhaustion on your network and how that is impacting traffic on your network and ultimately your business. […]
Solutions for Organizations to cope with Economic Crisis impact

Business operations have either been suspended or run on a limited capacity. Since the outbreak, demand for digital collaboration tools has escalated as organizations are deploying these tools so that employees can work remotely. Many organizations have been disrupted, their employees stranded in various parts of the United States, and across the world with uncertain […]
Network Performance and Costs Savings on SNMP and CDR

How much bandwidth and data are the devices on your network using? SNMP and CDR sound familiar? We will talk about it later. Bandwidth hogs can slow down your entire network, and per-device data usage is important if your Internet service provider imposes a bandwidth cap. Unfortunately, it’s tough to get a complete picture of […]
Benefits of Businesses using Cloud-based Solutions on Covid-19 Era

How can we tell about the need for cloud-based solutions? Well, nowadays, for some companies, especially global enterprises, telecommunications costs can be among the most significant business expenses. COVID-19 is pushing more companies toward cloud communications. Operations are increasingly distributed across home offices, and they need to provide access to enterprise networks via more types […]
The Need for Enterprises to Invest in Remote Work Infrastructure in times of Pandemics

A truly global infectious disease event like COVID-19 can be every bit as transformative for the future as a global war or economic depression. How lasting the changes originated will depend on the extent of the virus’s spread and its ultimate severity. Neither of which can be known yet. But the longer the outbreak endures, […]
Robotic Process Automation & Telecom Expense Management

First, what is Robotic Process Automation (RPA)? RPA is an application of technology that allows computer software (aka, a “robot”) to automate and interpret existing applications (SOA or SOA less) for processing a transaction, manipulating data, triggering responses and communicating with other digital systems (Integration). RPA is one of the most exciting developments in Business […]
Benefits for Carriers using TEM solutions based on RPA

The TEM solutions (Telecom Expense Management) industry has been one of the most fervent adopters of IT over the last 20 years, managing the rhythm of technological disruption to ensure better customer connection. As robotics, machine learning, and artificial intelligence (AI) begin to fundamentally transform the way companies provide their services in an on-demand economy. […]
Edge Computing and Telecom Expense Management

A topic that is never written about but should be one of the most important requirements for global TEM/MMS deployment and Edge Computing. No, this is not about where the data is processed this is about who has access to that data based on roles and responsibilities. This means that today’s TEM/MMS platforms must be […]
Problems that demands AI solutions

Enterprises can use proven AI techniques and proven IT and business processes to identify, define, scope, prioritize and implement AI solutions. IT leaders must start as soon as possible the work of mastering and deploying AI solutions for business value. Delaying that decision will not make adoption easier and raises the risk of you lagging […]