How to Fix the TEM Buyer-Seller Relationship
How to Fix the TEM Buyer-Seller Relationship There are two main issues that make TEM relationships difficult, and both stem from the same fundamental failure: neither side invests enough time in honest communication before anything is signed or built. The first breakpoint is the process itself. How buyers evaluate vendors, how vendors pitch buyers, and […]
Why TEM Never Became the Industry It Should Be
An industry that punches below its weight When the pandemic brought the world to a standstill in 2020, enterprises faced an almost impossible challenge overnight: keep thousands of employees connected, productive, and operational from their homes. It was the global community of telecom, mobility, and IT management professionals who made it possible, often within days, […]
The Partner Question Nobody Asks — But Should: How Your TEM Provider Achieves Results Matters
Most companies ask the wrong question when evaluating a TEM partner When an organization evaluates a new TEM provider, it usually asks questions like “what services do you offer?”, “what savings can you generate?”, and “what does your platform look like?” But the most important question they should be asking is “how do you […]
Hyperautomation in IT Expense Management: Why Manual Processes Can No Longer Keep Up
The problem: complex IT environments As we know, IT environments have become far more complex in recent years. A single large organization today manages telecom contracts across dozens of carriers, mobile devices for thousands of employees, cloud subscriptions spread across multiple providers, SaaS licenses that multiply with every new business initiative, and IT assets that […]
Telecom carriers are discontinuing traditional copper wire services.
Telecom carriers are discontinuing traditional copper wire services Bye, Bye Copper….. “The Times They Are A-Changin’”…although not very well promulgated by the major telecom carriers such as AT&T, Verizon, and CenturyLink, traditional copper wire services such as POTS, DSL, ADSL, ISDN, and T-1s are now slated for discontinuation. These changes are not just in the […]
How a TEM Service Saves Your Company More Money Than In-House Expense Management
As telecom expense management software and telecom expense management services have become more prevalent, many companies are now choosing to outsource this function. Why would they do that? It’s simple: telecom expense management can save a company substantially more money than if it were done in-house. In this article, we will discuss how telecom expense […]