As technology becomes a bigger part of every business, managing technology costs goes well beyond telecom. It now covers mobile, cloud and SaaS vendors too, which together make up the broader field of IT expense management. Asignet helps businesses manage these expenses more efficiently by combining hyperautomation and AI with expert managed services.
The Broadening Scope of IT Expense Management
IT expense management now spans a wide range of services and vendors, including fixed lines, internet, hosting, mobile plans, devices, cloud instances and SaaS licenses. This growth has made managing contracts, invoices, billing items, chargebacks and approval processes far more complex.
The Era of Hyperautomation and AI
Hyperautomation and AI are changing how organizations deal with this complexity. Asignet’s approach to hyperautomation combines robotic process automation (RPA), workflows and low-code development, and adds AI to boost the productivity of IT expense professionals through its customer-focused managed service.
Using Technology for Greater Efficiency
Asignet’s managed service uses AI, RPA and workflows to handle work at a scale that would be impractical by hand. Key processes include:
- Checking hundreds of vendor portals for new invoices and documents.
- Processing and validating thousands of billing items from vendor invoices against contracts and business rules.
- Making thousands of business decisions within automated workflows.
- Handling high volumes of chargebacks and disputes.
- Polling network devices for service status, usage and device information.
Cutting Costs Smartly With Managed Services
Asignet equips its professionals with low-code (Wayfast), AI and hyperautomation tools that enable:
- Contract analysis, disputes and chargebacks.
- Real-time analysis of individual mobile plan usage, and adjusting plans to match.
- Monitoring service uptime.
- SaaS license optimization based on actual application use.
- Adjusting and re-provisioning cloud services based on use.
- Scheduling cloud services to run when they’re needed, based on demand across time zones.
- Analyzing the locations of services, buildings and lines.
These tools make it possible to operate at a scale that would not be achievable without automation.
The Asignet Edge: Technology Plus Managed Services Expertise
Achieving cost reductions at scale takes a combination of human guidance, hyperautomation and AI. That combination is at the core of Asignet’s managed services, and it makes IT expense management far simpler for businesses.
Managed Services Are Now Essential
Managing IT expenses at scale now depends on managed services powered by hyperautomation and AI. Asignet has been helping organizations make this shift for more than a decade, delivering managed services for comprehensive IT expense management.
Talk to Asignet about managing your IT expenses with hyperautomation and AI.
