Connectivity spending is growing rapidly, driven in large part by the Internet of Things (IoT). According to IoT Analytics, the number of connected IoT devices was expected to reach 21.1 billion by the end of 2025 and 39 billion by 2030. As connectivity expands beyond traditional fixed and mobile services, collecting data and controlling costs become more important, and so do strong mobility managed services (MMS) capabilities.
MMS solutions must handle the IT processes needed to secure, provision and support smartphones, tablets, rugged field devices and IoT equipment with wireless connectivity. Asignet’s MMS combines those IT processes with corporate resource data, such as users, departments and cost centers, to improve support and cost management for both corporate-liable and individual-liable devices.
What Should an Effective MMS Solution Provide?
Effective MMS typically includes mobile device management, application management, security, enterprise app stores and telecom expense management (TEM), often as part of an enterprise mobility management suite. These services are usually supported by professional services such as consulting, device integration, testing and deployment.
Mobile workforces and distributed operations are no longer the exception; they’re how most organizations work. Large enterprises and small businesses alike are equipping their people with mobile technology to increase operational efficiency and improve the bottom line. Because businesses can hire talent anywhere rather than only locally, recruiting costs and barriers are also reduced.
Beyond helping businesses support remote and field employees, MMS can deliver strong ROI by reducing mobility and telecom spend.
How Asignet Automates the Mobility Lifecycle
Asignet combines robotic process automation (RPA), Wayfast, our application platform as a service (aPaaS), and automated invoice parsing technology to create greater visibility and control over the services that affect your budget.
RPA lets Asignet integrate with virtually any application, whether it offers an API, a service-oriented architecture (SOA) or only a legacy interface. Data is managed at the corporate, department and individual level, giving you visibility into service usage for each person and the organization as a whole, so you can optimize both resources and expenses.
Asignet Mobility Managed Services Features
Order and Provisioning Management
Asignet supports ordering and deploying mobile data services, SIMs and IoT edge devices, including connectivity modules, gateways and cellular routers, based on predefined service rates. It also compares carrier billing information with each user’s actual service.
Asignet automates and integrates this entire process with RPA. Custom workflows handle every move, add, change and delete (MACD) for wireline and wireless services, and the process is fully integrated with Asignet’s inventory, invoice and contract management for complete lifecycle management.
Automated Inventory Management
Asignet’s inventory module for mobile data services and IoT edge devices uses RPA to detect differences between real-time inventory, policy-driven MACD activity and what carriers actually billed. Keeping inventory accurate in a centralized configuration management database (CMDB) improves the quality of IT services, increases productivity and ensures you’re billed correctly.
Invoice and Contract Management
Asignet automates processing and payment for all service invoices, including:
- Invoice loading and data capture
- Cost allocation
- Approvals
- Audit and compliance
- Accounts payable and vendor bill payment
- Integration with external financial systems
Dispute Management
Effective dispute management recovers erroneous charges and SLA violation credits, and supports short-pay and no-pay decisions for network services. Asignet’s platform and managed services handle filing disputes with carriers and tracking them through our interactive vendor portal until credits are recovered, helping you reduce spending and improve cash flow.
Consistent Mobility, Everywhere You Operate
Effective MMS gives every employee the same experience, regardless of how, when or where they work. Field teams have the same devices, applications and information wherever they are, so customers get consistent service from one location to the next.
Talk to Asignet about our Mobility Managed Services solution.
