What is Hyperautomation?
What is Hyperautomation? Hyperautomation is a concept used to express how organizations can build and develop automatized business processes and recurrent activities using automation technologies. Hyperautomation is next-level automation developed to address many business process challenges faced by enterprises today, such as regulation and risk management, quality control, cost reduction, and data security. What is […]
What is Telecom Expense Management Software?
What is Telecom Expense Management Software? Telecom Expense Management (TEM) platforms have the goal of controlling fixed and mobile phone expenses monthly. The platform automatically tracks the company’s usage, which helps them identify any potential overages or wasted spending. It also provides a detailed report that shows how much each employee has spent on phone […]
MPLS vs SD-WAN: Key things to consider for your business
The main difference between MLPS and SDWAN is that SDWAN can be managed entirely in the cloud in the most cost-effective and efficient manner. When determining network performance, you need to consider factors affecting performance degradation and bandwidth exhaustion on your network and how that is impacting traffic on your network and ultimately your business. […]
The Need for Enterprises to Invest in Remote Work Infrastructure in times of Pandemics
A truly global infectious disease event like COVID-19 can be every bit as transformative for the future as a global war or economic depression. How lasting the changes originated will depend on the extent of the virus’s spread and its ultimate severity. Neither of which can be known yet. But the longer the outbreak endures, […]
Robotic Process Automation & Telecom Expense Management
First, what is Robotic Process Automation (RPA)? It is an application of technology that allows computer software or a “robot” to automate and interpret existing applications (SOA or SOA less) for processing a transaction, manipulating data, triggering responses and communicating with other digital systems (Integration). RPA is one of the most exciting developments in […]
Benefits for Carriers using TEM solutions based on RPA
The TEM solutions (Telecom Expense Management) industry has been one of the most fervent adopters of IT over the last 20 years, managing the rhythm of technological disruption to ensure better customer connection. As robotics, machine learning, and artificial intelligence (AI) begin to fundamentally transform the way companies provide their services in an on-demand economy. […]
Edge Computing and Telecom Expense Management
A topic that is never written about but should be one of the most important requirements for global TEM/MMS deployment and Edge Computing. No, this is not about where the data is processed this is about who has access to that data based on roles and responsibilities. This means that today’s TEM/MMS platforms must […]
RPA & AI: Technology Forces
Managing technology expenses is hard, so take a minute to think about the complexity that is involved imagining just one billing account, without RPA & AI. We have to effectively manage movements, ads or disconnects so we can have a good record of our assets, services and what charges to expect. Enterprises may need an […]
TEM/MMS/ITAM as a Single Solution to Reduce IT Expenses
Nowadays companies have a hard time reporting and/or quantifying productiveness profit from increased bandwidth, better mobile devices, and other benefits due to their concern on how to reduce IT Expenses. Telecom Expense Management (TEM) vendors can help establish a baseline performance metric and identify the rise of capacity. Many tasks associated with TEM, Wireless Expense […]
The Road to Organizational Success for CIOs
CIOs and other executives are aware of the fact that the Telecom, IT, and Cloud (SaaS) infrastructures within their organizations are growing at an exponential rate. As these technologies expand, so too does the need for checks and balances. New users, new SaaS/cloud vendors, new telecom vendors (fixed and mobile), new network connections, and new software […]