The IT Industry after RPA and AI impact on ITAM

IT asset management (ITAM) used to be a record-keeping job: log the hardware, track the licenses and contracts, and note when a device was retired. Today it sits at the center of cost control, security and compliance. Software audits are more frequent, AI tools are spreading faster than IT can track them, and the asset […]

The Complexity of Unified Communications and How RPA will Evolve

Communications are a critical organizational resource. Unified Communications (UC) offers the visibility and control that is essential to enterprise IT deployments. Unified Communication is the integration of communication services such as IP telephony, video conferencing, instant messaging, presence and directory sharing, screen sharing and voicemail, e-mail, SMS and fax. This provides a consistent user interface […]

Asignet obtains Patent from the USPTO for Tracking Telecommunication Expenses

  Asignet USA INC, a Managed Service company that has developed an RPA platform for IT and Telecom Lifecycle Management, announced today the U.S. Patent and Trademark Office had granted Asignet patent No. 11/840,101 related to Security and Policies for tracking telecom expenses using Robotic Process Automation. “This new patent grant from the USPTO, together […]